Privacy Policy

1. Introduction

PoleSquad ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

2. Information We Collect

Personal Information

When you create an account or use our Service, we may collect:

• Name and email address
• Profile information (profile picture, bio, social media handles)
• Account credentials
• Payment information (processed securely through third-party providers)

Usage Information

We automatically collect certain information when you use the Service:

• Device information (device type, operating system, unique device identifiers)
• Log data (access times, pages viewed, app features used)
• Location data (with your consent)
• Training and progress data you choose to log

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Personalize and improve your experience
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

4. Sharing of Information

We may share your information in the following circumstances:

• With your consent or at your direction
• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect the rights, privacy, safety, or property of PoleSquad, you, or others
• In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal data
• Rectify or update your personal data
• Request deletion of your personal data
• Object to or restrict processing of your personal data
• Data portability
• Withdraw consent at any time

7. Children's Privacy

Our Service is not intended for children under 17 years of age. We do not knowingly collect personal information from children under 17. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your personal information remains protected.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: hello@polesquad.com